WHAT TO EXPECT

Getting Started

Submit a general inquiry through the email

aaguado@mindbody-collective.com

Receive access to a secure client portal (Sessions Health)

Review the Welcome information and consent forms

Complete required forms if you wish to proceed

Schedule an intake session

Therapy services begin only after required consent forms are signed and an intake session is scheduled.

Sessions

Sessions are approximately 50–53 minutes

Conducted via secure, HIPAA-compliant telehealth

Clients must be in a private, quiet space

A stable internet connection is required

Confidentiality

All services follow standard confidentiality guidelines, with legal and ethical limits including risk of harm to self or others, abuse or neglect, or court orders.

Crisis & Emergency Care

This practice does not provide emergency services.

If you are in immediate danger, call 911.

For crisis support in Texas, call or text 988 (Suicide & Crisis Lifeline).

FEES & POLICIES

Fees

Individual therapy session:

$150 per session

Sliding-scale services available for qualifying clients upon request

Payment

Private pay only

Payment is due at the time of service

Debit and credit cards accepted via Stripe

Insurance is not accepted and claims are not submitted

Attendance & Cancellation

12 hours’ notice required for cancellations or rescheduling

Late cancellations or no-shows are charged $40

Clients may arrive up to 15 minutes late with notice

Sessions missed beyond 15 minutes are considered no-shows

Services may be re-evaluated after 3 no-shows